Brainfish raises $2.5M USD in seed funding to transform customer experience with AI | Read more
AI search for your product knowledge.
Make every customer an expert.
No more 'Groundhog Day' for your support team.
Brainfish is an advanced Artificial Intelligence (AI) for customers to self-answer their questions, instantly.
Real-time generated insights into customer concerns will help your CX team improve your knowledgebase content's efficacy.
Try it out for yourself 👇
Brainfish uses bespoke AI technology that learns your content to deliver accurate, personalised answers, so that customers can get answers that really resonate - reducing ticket volumes & making everyone happier.
Because AI shouldn't be hard to implement.
Understand customers
Smart AI generated themes that look at 100% of questions customers ask you online - organised into the top 10 key topics.
Dive into pain points, confidence levels and more to understand how to improve your product, content, or processes.
Fix your content
Brainfish learns from your content as it's added. No training, waiting or configuration.
Do away with the months spent auditing what needs to be changed to make your documentation hygienic.
Internationalisation made easy
Powerful real-time translation that enables your customers to get answers in whatever language they speak. Write your content in 1 language, answer questions in 30+.
Enable your team
Make it super easy to speak to your team when needed.
Integrate Brainfish with limitless numbers of human-support software like Zendesk, Intercom, Salesforce and more.
Justus Hammer (CEO & Co-Founder, Madpaws)
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