Say ‘hello’ to the answer for every customer question

Introducing Brainfish - the world’s first AI driven customer service platform.
Get instant answers to any customer question about your content.

Demo Image

Why Brainfish?

Inaccurate and poorly written help articles can lead to frustrated customers and decreased trust in your brand.

Brainfish uses your help articles to provide quick and relevant answers to customer questions, contextualizing the information it delivers to enhance the customer support experience.

Lightning fast onboarding
Fast onboarding
AI answers
AI-powered answers
Article builder
Article builders with suggestions

Get started as easy as 1, 2, 3

Onboard in under 5 minutes!


Sign up for free

Use your work email.


Add your content

Easily add new and existing articles.


Start searching

Give customers immediate answers to any question.

Save countless hours

Automate over 50% of all support requests

Instant customer answers

Customers can effortlessly access immediate answers to their queries without spending hours poring over product documentation. Say goodbye to endless scrolling and welcome a seamless customer experience.

Write more helpful articles

Elevate your content game with smart article suggestions to build accurate, informative, and clear documentation. Enhance your writing skills and produce valuable content effortlessly.

Discover untapped customer needs

Unlock valuable insights into customer gaps by identifying what topics are in demand and which ones need improvement. Stay ahead of the game by providing valuable content that resonates with your audience.

Write in any language

Have a global team? No problem. Brainfish enables you to write content in any language.

What do your customers want?


Immediate answers

Majority of customers want answers in 5 minutes or less.


Self-service support

Most customers don't have time to pick up the phone.


Specific solutions

All customers want a direct, specific solution to their question.

Ready to try using AI?

Start automating your customer support, and better understand your customers.

Thank you for your interest, we'll reach out within 24 hours!
Oops! Something went wrong while submitting the form.

Frequently Asked Questions

What is Brainfish?

Brainfish is an AI-powered help center platform that uses natural language processing to provide instant answers to customer service questions.

How does Brainfish work?

Brainfish uses machine learning algorithms to analyze customer queries and provide instant responses based on the context and intent of the question. It integrates with a range of popular help desk software (such as Zendesk) to enable seamless integration into existing customer service workflows.

How can Brainfish help improve my customer service?

By using Brainfish, your team can significantly reduce the time it takes to answer customer queries. This can lead to improved customer satisfaction and loyalty. Brainfish helps to increase the knowledge of both customers and customer service teams, leading to more efficient and effective support.

What types of questions can Brainfish answer?

Brainfish is designed to use your content to answer a wide range of customer service queries, including product information, troubleshooting, and account support. It is also able to handle complex queries and provide personalized responses based on the wording of any question.

Is Brainfish easy to use?

Yes, Brainfish is designed to be user-friendly and easy to use. It can be integrated into existing help desk software with minimal setup required. It also provides a collaborative editor interface that makes it easy for your teams to build and interact with your documentation.

Can I switch from my existing provider to Brainfish easily?

Yes! Our platform is designed to be easy to use and migrate from your existing knowledgebase platform. You can switch from your existing provider to Brainfish in under 5 minutes.