No more 'Groundhog Day' for your support team.
Brainfish uses advanced AI to help customers self-answer their questions, instantly. Real-time insights into customer concerns help your CX team improve your knowledgebase content.
Brainfish uses bespoke AI technology that learns your content to deliver accurate, relevant answers that reduce your team's inbound ticket volume instantly.
Who knew a knowledgebase could be this effective?
Content migration
The Brainfish team will import your content from Zendesk Help Center, Freshdesk, Intercom, HTML, Markdown, PDF - the list is endless.
No configuration
Brainfish learns from your content as it's added. No training, waiting or configuration.
Incorporating Brainfish into your product is as elementary as a 'copy and paste'.
Analytics
Use analytics to learn about your customers, improve your customer content - increasing resolution rates and answer quality.
Justus Hammer (CEO & Co-Founder, Madpaws)
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