Introducing Brainfish - the world’s first AI driven customer service platform.
Get instant answers to any customer question about your content.
Inaccurate and poorly written help articles can lead to frustrated customers and decreased trust in your brand.
Brainfish uses your help articles to provide quick and relevant answers to customer questions, contextualizing the information it delivers to enhance the customer support experience.
Onboard in under 5 minutes!
Use your work email.
Easily add new and existing articles.
Give customers immediate answers to any question.
Automate over 50% of all support requests
Customers can effortlessly access immediate answers to their queries without spending hours poring over product documentation. Say goodbye to endless scrolling and welcome a seamless customer experience.
Elevate your content game with smart article suggestions to build accurate, informative, and clear documentation. Enhance your writing skills and produce valuable content effortlessly.
Unlock valuable insights into customer gaps by identifying what topics are in demand and which ones need improvement. Stay ahead of the game by providing valuable content that resonates with your audience.
Have a global team? No problem. Brainfish enables you to write content in any language.
Majority of customers want answers in 5 minutes or less.
Most customers don't have time to pick up the phone.
All customers want a direct, specific solution to their question.
Brainfish is an AI-powered help center platform that uses natural language processing to provide instant answers to customer service questions.
Brainfish uses machine learning algorithms to analyze customer queries and provide instant responses based on the context and intent of the question. It integrates with a range of popular help desk software (such as Zendesk) to enable seamless integration into existing customer service workflows.
By using Brainfish, your team can significantly reduce the time it takes to answer customer queries. This can lead to improved customer satisfaction and loyalty. Brainfish helps to increase the knowledge of both customers and customer service teams, leading to more efficient and effective support.
Brainfish is designed to use your content to answer a wide range of customer service queries, including product information, troubleshooting, and account support. It is also able to handle complex queries and provide personalized responses based on the wording of any question.
Yes, Brainfish is designed to be user-friendly and easy to use. It can be integrated into existing help desk software with minimal setup required. It also provides a collaborative editor interface that makes it easy for your teams to build and interact with your documentation.