April 2024 Platform Infrastructure Upgrades

We're ushering in the new season with some major updates to keep your Brainfish experience secure, robust, and smart!

Significant Infrastructure Upgrade

We have executed a substantial infrastructure upgrade for the Brainfish platform. This upgrade not only enhances the capability and compatibility of our system but also fortifies it against potential vulnerabilities. We'll continue investing in and prioritising the backend to ensure optimal performance and security for all users.

More Contextual Answers

Understanding context is key to any conversation and it's no different for AI. We've improved our search engine's ability to process and understand more context, allowing it to generate increasingly accurate and relevant answers. This means fewer misses and more direct hits, resulting in speedy and efficient customer service.

ML Guardrails Implementation

In our ongoing pursuit to refine and enhance our AI capabilities, we've initiated the implementation of guardrails for our machine learning algorithms. These guardrails serve to guide the AI’s learning process to avoid potential pitfalls and improve its understanding and response to customer queries. This brings us one step closer to our goal of delivering an intuitive, reliable, and efficient AI service to our users.

Stay tuned for even more enhancements in our upcoming updates!