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May 31, 2024
Launch of Native Video In Search and Brand Guidelines
Launch of Native Video In Search and Brand Guidelines

We've been busy at Brainfish, introducing new multimodal support in search alongside this month's search engine upgrades:

Native Video Uploads and Videos in Answers

In response to customer feedback, we've upgraded our multimodal search with native video support. Now, Brainfish can deliver videos in Help Center answers, as well as images (when enabled from Search Configuration). To support this new advancement, we have incorporated native video support within the editor. Customers can now upload videos up to 500MB in size directly into the editor, eliminating the need for external hosting platforms such as YouTube, Vimeo, or Loom.

Brainfish Brand Guidelines

We've also launched our own Brand Guidelines to assist with the increasing demand for design and PR. The guidelines offer a curated set of specifications for Brainfish in a user-friendly format. This makes it easier for everyone to represent our brand accurately and consistently.

Try it out for yourself in just a few minutes

Book a demo with our team and we'll show you how this update can help your customers in real time.
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