Steering our innovation wheel towards providing greater functionality this week:

Brainfish now supports 301 redirects, ensuring a seamless transition for users migrating from Zendesk. The new feature can be configured from Advanced Settings under Help Center Settings. For non-Zendesk users, send the team a message at hello@brainfi.sh and we can set up whatever redirects you'd like. A snazzy interface for redirect configuration is coming soon.

Customisable Info Text

To help guide users in asking more comprehensive questions, we've introduced customisable info text, available from the Search configuration page in Settings.