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November 17, 2023
Brand Messaging Update & Brainfish App Fonts Refresh
Brand Messaging Update & Brainfish App Fonts Refresh

This week, the Brainfish team has focused on enhancing our user's experience, and increasing platform stability.

Website Update Reflecting New Brand Messaging

We have updated our website content to align with our new brand messaging. This change brings more clarity about our vision, values, and the unique benefits that Brainfish brings to the field of AI-operated Customer Service.

Brainfish App Font Update

In order to ensure superior readability, design consistency, and user experience across our app, we have updated all fonts within the Brainfish platform.


Widget Performance & Robustness

Bugs aren't fun, and we've worked hard at making sure that your Brainfish experience is smooth sailing. This week, we've made multiple improvements to increase the robustness and performance of our in-product widgets, leading to faster load times and more reliable operation.

Enhanced Backend DevOps Monitoring & Observability

Our developers have been working tirelessly to improve our system monitoring capabilities. As a result, we have enhanced our backend DevOps monitoring and observability tools to help facilitate smarter, more reactive decision making.

Thank you for being a part of our journey. Stay tuned for more exciting updates!

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