Instantly Import Zendesk

Importing your content from Zendesk is now 100X faster.

In Settings, we've now added Zendesk in the Import tab. This enables you to import your Zendesk content in just a few seconds by entering your Zendesk URL and region code.

Some larger Zendesk knowledgebases might take a few minutes to import if there are hundreds or thousands of articles.

As always please reach out to the Brainfish team if you get stuck or need help.

Agent & Widget Analytics

We've now added Agent Assistant and the Search Box Widget to Search Analytics.

This should enable internal Brainfish users to see and read all searches from these 2 new mediums all in the one place.

Other improvements

• We've updated the way images are handled on publish, so they will now be the same size as they are when resized in the editor - instead of taking full width of the page on a published help center article.