AI search for your product knowledge.
Make every customer an expert.
No more 'Groundhog Day' for your support team.
Brainfish is an advanced Artificial Intelligence (AI) for customers to self-answer their questions, instantly.
Real-time generated insights into customer concerns will help your CX team improve your knowledgebase content's efficacy.
Try it out for yourself 👇
Brainfish uses bespoke AI technology that learns your content to deliver accurate, personalised answers, so that customers can get answers that really resonate - reducing ticket volumes & making everyone happier.
Because AI shouldn't be hard to implement.
Content migration
The Brainfish team will import your content from Zendesk Help Center, Freshdesk, Intercom, HTML, Markdown, PDF - the list is endless.
No configuration
Brainfish learns from your content as it's added. No training, waiting or configuration.
Incorporating Brainfish into your product is as elementary as a 'copy and paste'.
Analytics
Use analytics to learn about your customers, improve your customer content - increasing resolution rates and answer quality.
Justus Hammer (CEO & Co-Founder, Madpaws)
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